Mon - Fri: 8.00 - 15.00 | Sat 9.00 - 12.00 | Sun - Closed

01 23 45 67 89
  • Quality Assurance Policy:
    At Café de la Loire, we are committed to maintaining the highest standards of quality in both our products and service. We ensure that all ingredients used in our recipes are fresh and of the highest quality. Our staff undergoes regular training to uphold our standards of excellence, providing customers with a consistent and enjoyable experience with every visit.
  • Customer Service Policy:
    Our customers are our top priority at Café de la Loire. We strive to create a welcoming and inclusive environment where everyone feels valued and respected. Our staff is trained to provide friendly and attentive service, addressing any concerns or inquiries promptly and professionally. We welcome feedback from our customers and are committed to continually improving our service to better meet their needs.
  • Health and Safety Policy:
    The health and safety of our customers and staff are of utmost importance at Café de la Loire. We adhere to strict hygiene and sanitation protocols to ensure a clean and safe environment for everyone. Our kitchen is regularly inspected and maintained to meet food safety standards, and our staff is trained in proper food handling procedures. Additionally, we comply with all relevant health and safety regulations to provide a secure dining experience.
  • Environmental Sustainability Policy:
    Café de la Loire is dedicated to reducing our environmental impact and promoting sustainability. We source local and organic ingredients whenever possible to support local farmers and reduce carbon emissions from transportation. We minimize waste by implementing recycling and composting programs and strive to use eco-friendly packaging materials. Furthermore, we continuously seek out opportunities to reduce energy consumption and minimize our carbon footprint.
  • Payment and Refund Policy:
    We accept cash and major credit cards as forms of payment at Café de la Loire. All prices are displayed in euros and include applicable taxes. In the event of a refund request, we kindly ask customers to provide proof of purchase. Refunds may be issued in the original form of payment or as store credit, at the discretion of management. We aim to resolve any payment-related issues promptly and fairly to ensure customer satisfaction.
  • Non-Discrimination Policy:
    Café de la Loire is dedicated to fostering an inclusive and diverse community where all individuals are treated with dignity and respect. We do not tolerate discrimination based on race, ethnicity, nationality, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law. Our staff is trained to uphold these principles in all interactions with customers and colleagues. We are committed to providing a welcoming and supportive environment free from harassment or prejudice. Any instances of discrimination or harassment will be addressed promptly and appropriately, and appropriate disciplinary action will be taken. At Café de la Loire, everyone is welcome, valued, and celebrated.